Reports to:  Program Director 

Summary: Supervise clients in daily duties and activities, working under the direction of the Program Coordinator, in a faith-based, 12-month residential rehabilitation program setting. 

Classification: Hourly, Non-exempt Reports to: Program Coordinator  

Essential duties and responsibilities: 

 Recovery Coach Coordination 

• Responsible for communicating information to Recovery Coaches  
• Hold shift change meetings at the beginning of each shift
• Stay current on all emails  
• Assisting Program Coordinator with client intakes 
• Responsible for completing facility log, shift issues and emailing them out to the respective recipients  
• Responsible for going over appointment schedule and delegation of tasks to Recovery Coaches on duty  
• Responsible to act in emergencies and make the necessary decisions  
• Responsible to lead by example in the way we treat our clients and talk about other staff 
• Other duties as assigned by supervisor or senior management 

Client supervision 

• Lead and supervise clients during all duties and activities during the course of the work shift. 
• Assist in performing client intake and discharges. 
• Monitor the self-administration of all prescription medication, non-prescription medication and vitamins to clients. 

Relationship building 

• Develop healthy relationships with the clients in the program, maintaining appropriate boundaries, and being a role model and mentor to them. 
• Love, serve, and respect the clients, at the same time being firm and directive; pointing them toward their personal goals. 
• Provide spiritual care to program clients. This may involve praying with clients, leading devotions, and/or assisting with memorization of Bible passages, all upon client’s request. 
• Assist clients in difficult or emotional situations or circumstances that may arise on a daily basis. 
• Confront clients as needed about behavior or attitudes that are unhealthy, destructive and out of line with biblical and program standards. 
• Model, as well as enforce all rules in such a way that the rules teach the clients according to biblical principles and program guidelines. 

Documentation 

• Gather all pertinent information concerning infraction of program rules/regulations and write detailed, specific discipline reports concerning the infraction and report to the Program Coordinator. 
• Assist the Spiritual Care Coordinator with lecture classes and GSNL/PT, monitoring, grading, and reviewing papers if needed. 

 Personnel Supervised:

• Recovery Coaches between shifts  
• Clients

Minimum Qualifications: 

•  Documented 2 years freedom from chemical use problems 
• Exhibit strong commitment to the organization and dedicated to the spiritual restoration of hurting adults. 
• Excellent written and verbal skills. 
• Very well organized. 
• Maintain professional standards of conduct and appearance with co-workers and the public. 
• Ability to manage people and processes to achieve organizational goals. 
• Strong ability to relate to and disciple people with life-controlling problems. 

• Ability to remain on task while facing frequent interruptions. 
• Excellent organizational skills with ability to bring order to unstructured environments. 
• Assertive individual with pleasant, cordial attitude when working with people. 
• General familiarity with database programs.