Summary: Supervise clients in daily duties and activities, working under the direction of the Program Coordinator, in a faith-based, 12-month residential rehabilitation program setting. 

Reports to:

Program Coordinator

Essential duties and responsibilities: 

Client supervision 

• Lead and supervise clients during all duties and activities during the course of the work shift. 
• Assist in performing client intake and discharges. 
• Monitor the self-administration of all prescription medication, non-prescription medication and vitamins to clients. 

Relationship building 

• Develop healthy relationships with the clients in the program, maintaining appropriate boundaries, and being a role model and mentor to them. 
• Love, serve, and respect the clients, at the same time being firm and directive; pointing them toward their personal goals. 
• Provide spiritual care to program clients. This may involve praying with clients, leading devotions, and/or assisting with memorization of Bible passages, all upon client’s request. 
• Assist clients in difficult or emotional situations or circumstances that may arise on a daily basis. 
• Confront clients as needed about behavior or attitudes that are unhealthy, destructive and out of line with biblical and program standards. 

• Model, as well as enforce all rules in such a way that the rules teach the clients according to biblical principles and program guidelines. 

Documentation 

• Gather all pertinent information concerning infraction of program rules/regulations and write detailed, specific discipline reports concerning the infraction and report to the Program Coordinator. 
• Assist the Spiritual Care Coordinator with lecture classes and GSNL/PT, monitoring, grading, and reviewing papers if needed. 
• Prepare records of activities as required including logs, inventories and Incident Reports. 
• Update each client’s medication log with dosage, time administered and signatures. 

  Client Transportation 

  Maintain a driving record that is acceptable to Adult & Teen Challenge of Northeastern 

• Wisconsin’s insurance carrier. 

• Safely transport clients to all program functions, appointments, and outside activities, exhibiting driving skills that inspire trust and confidence from clients.

  Other duties 

•  When instructed to do so, complete client room search and document findings of any contraband.

• When instructed to do so, provide drug and/or alcohol tests for clients and document the results.

• Maintain regular building security checks and record the security checks in the facility log (more specifically to overnight staff).

• Monitor evening lights out, and conduct morning wakeups to include cleanup, breakfast, morning devotions (more specifically to overnight staff).

• Other duties as assigned by supervisor or senior management. 

  Personnel Supervised: 

  None 

   

  Minimum Qualifications: 

  To perform the job successfully, an individual should demonstrate the following competencies: 

   

  Client care: 

• Strong ability to relate to and mentor people with life-controlling problems. 
• Ability to interpret bible verses and apply biblical knowledge in an appropriate and relevant way to each client’s individual life issues and needs.
• Ability to pray out loud with clients and other staff for client’s needs. 
• Strong servant-leadership skills (one on one and group situations).

  Interpersonal skills: 

• Ability to manage difficult or emotional client situations. 

• Ability to maintain confidentiality.

• Ability to keep emotions under control. 

• Ability to confront clients with effectiveness. 
• Ability to handle crisis-like situations. 

• Organizational support:

• Support program rules and policies regardless of personal feelings and beliefs. 

• Exhibit strong commitment to the organization and dedication to the spiritual restoration of hurting individuals as laid out in the mission statement. 

• Able to uphold organizational values and statements of faith. 

• Able to follow organization policies and procedures. 

• Ability to model a lifestyle that follows Adult & Teen Challenge of  Northeastern Wisconsin’s Code of Conduct. 

   

   

  Adaptability: 

  • Ability to remain on task and follow through on multiple concurrent assignments with frequent interruptions. 
  • Able to deal with frequent change, delays, or unexpected events. 

   

  Physical Demands: 

  • Able to stand on your feet for most of an 8-hour shift. 
  • Able to climb up and down two flights of stairs several times during a regular shift. 
  • Able to walk during most of a regular shift. 
  • Able to lift 30-50lbs and carry some distances. 

   

  Educational/Experience: 

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 
  • Intermediate skills in Microsoft Office Applications 
  • Documented 2 years freedom from chemical use problems (including tobacco, drugs, alcohol). 
  • Ability to successfully complete the background check process. 
  • Possession of a valid driver’s license and a clean driving record and ability to be insured under the organization’s vehicle insurance carrier. 
  • Must possess a valid driver’s license.