FAQs

Residential Program - Frequently Asked Questions

These FAQs cover some of the most common program questions we receive about our 12-month residential recovery program. If you have a more specific question or need further clarification, we’re here to help. Please don’t hesitate to reach out to our Admissions Office at admissions@atcnew.com.

General Admissions & Financial Assistance

How do I apply to Adult & Teen Challenge Northeastern Wisconsin (ATCNEW)?

How long does the application process take?

What is the cost of your program?

What ages do you accept?

Do you accept my insurance?

Legal & Eligibility Questions

Can I enter the program with pending court dates or charges?

Is there a waiting list?

Program Policies & Daily Life

Can I work or attend school while in the program?

Will I be able to use my devices?

Are you a smoke-free facility?

Is this a lockdown facility

What personal expenses should I plan for?

Are there fitness facilities?

Transportation & Communication

Do you provide transportation services?

Can I bring my vehicle?

Is phone use allowed?

Visitors & Passes

How many visitors can I have and when?

Can I have video calls with my children?

Can I attend family events—weddings, funerals, births?

Can I stay overnight with my spouse?

Special Client Needs & Inclusivity

Do clients need to be Christian?

Do you allow MedicationAssisted Treatment (MAT)?

Assessment & Admission Process

Can I be admitted on the same day as my assessment?

Donation & Volunteering

Who do I contact about a recent financial gift?

What donations are accepted?

How can I volunteer?